I don't know what to take for what I have
Help your customers find products by symptoms without knowing the names, give them what they need.
The problem
In online pharmacies, a major barrier is that customers do not know which product they need, but they can describe their symptoms.
When the search engine only understands keywords, this happens:
- Returns incorrect results
- The user thinks you don’t have that product.
- Search for information online and buy from someone else.
What does Kimera do
Understands "I don't know"
Instantly identify a search by symptoms
Asks the necessary
How long has this been happening? Fever/pain? For adults or children?
Symptoms to solution
Convert “heartburn + reflux” into types and treatments.
Safe elections
Show the solution and alternatives according to the customer's case.
Kimera in action
Search
Question
Results
A customer enters your online store looking for a cream that will help them, but is confused about which product to choose.
Kimera asks the key questions to understand the problem and recommend the products that best suit their needs.
Guide customers to the ideal product with a real-time conversation that updates products with each response.
Other use cases
Perfect pairing in seconds
Find the perfect product through personalized recommendations for you.
Customer doesn't know the name
Find products without knowing their name by asking key questions
Choosing the right padel racket
Choose the ideal racket based on your level, playing style, or preferences.
Compatibility, is it suitable for my...?
Validates model, connector, and format, and only displays options that match.
The best assistant for your online store
Show your customer the product they need and are looking for, even if they don't know what it's called.