The customer doesn't know how is called what they're looking for
We interpret the description and guide you with one question to find the right product.
The problem
Many searches fail because of vocabulary. The customer writes what they remember or a visual description.
When the search engine only combines keywords:
- It returns incorrect results.
- The user thinks you don’t have that product and leaves.
- Buys poorly and returns items.
What does Kimera do?
Detects “I don't know the name”
Identifies that it is a search by description
Asks only the necessary
Do you want it pierced? Is it for the top or bottom?
Translates to typologies
It understands that you are looking for: Ear cuff - Huggies - Climbers
Accurate results
Show the correct product (ear cuff) and an alternative just in case.
Kimera in action
Search
Ask
Results
A girl has seen an influencer wearing ear cuffs on TikTok and wants to buy some in your store, but she doesn't know how they're called, so she searches with a visual description of the product.
Kimera asks key questions to understand what type of product you are referring to and find it in the catalog.
Guide the customer to the ideal product with a real-time conversation that updates the products with each response.
Other use cases
Perfect pairing in seconds
Find the perfect product through personalized recommendations for you.
I don't know what to take for what I have
A customer has symptoms and does not know what to take to fix it.
Choosing the right padel racket
Choose the ideal racket based on your level, playing style or preferences.
Compatibility, is it suitable for my...?
Validates model, connector, and format, and only displays options that match.
The best assistant for your jewelry store
Show your customer the product they want, even if they don't know what it's called.